SERVICE EXCELLENCE FOR BUSINESS PROGRAM


Toronto & Vancouver

STUDY

WORK

GAIN CANADIAN WORK EXPERIENCE WHILE YOU STUDY

Qualifying full-time students in Canada are allowed to
work up to 20 hours per week while they study.

ADVANCE
YOUR
CAREER

ILAC International College's
Service Excellence for Business Program
can help you achieve your education
and employment goals.

Having the opportunity to gain work experience in Canada helped me to advance my career and achieve my goals. I can positively say ILAC International College has made me a better professional.

Fernanda, Brazil

GET
WORK
READY

CAREER-FOCUSED

Career-focused programs designed for highly-motivated students with a strong desire to study and gain work experience in Canada.

GET STRATEGIES

Get strategies and skills that will help you to succeed and lead in any profession and enhance your customer relations skills.

LEARN

Learn Canadian workplace culture and get the skills and competency required for entry-level service occupations.

GAIN

Gain a chance to study and have work experience in Canada and also learn strategic career-focused, professional skills.

GET WORK READY

It is the simplest and fastest way to find a professional job in the customer service field and master the skills that employers require.

CHOOSE THE PROGRAM THAT'S RIGHT FOR YOU

Service Excellence For Business Diploma/48 weeks

(24 weeks studying + 24 weeks work experience)

2017 reading breaks: May 8-12 • Aug 7-11 • Dec 18-29. These are self-study times and there will be no classes.

2018 reading breaks: May 7-11 • Aug 6-10 • Dec 17-28. These are self-study times and there will be no classes.

The duration of the programs remains the same. There is a 5-hour Work Experience Placement Course delivered throughout the program. The work experience component cannot exceed more than 50% of the total program of study.

2017
START
DATES
January 2
February 13
March 27
May 15
June 26
August 14
September 25
November 6

2018
START
DATES
January 2
February 12
March 26
May 14
June 25
August 13
September 24
November 5

Service Essentials For Business Diploma/40 weeks

(20 weeks studying + 20 weeks work experience)

2017 reading breaks: May 8-12 • Aug 7-11 • Dec 18-29. These are self-study times and there will be no classes.

2018 reading breaks: May 7-11 • Aug 6-10 • Dec 17-28. These are self-study times and there will be no classes.

The duration of the programs remains the same. There is a 5-hour Work Experience Placement Course delivered throughout the program. The work experience component cannot exceed more than 50% of the total program of study.

2017
START
DATES
January 2
February 13
March 27
May 15
June 26
August 14
September 25
November 6

2018
START
DATES
January 2
February 12
March 26
May 14
June 25
August 13
September 24
November 5

Service Excellence For Business Certificate/26 weeks

(26 weeks studying)

2017 reading breaks: May 8-12 • Aug 7-11 • Dec 18-29. These are self-study times and there will be no classes.

2018 reading breaks: May 7-11 • Aug 6-10 • Dec 17-28. These are self-study times and there will be no classes.

The duration of the programs remain the same.

2017
START
DATES
January 2
February 13
March 27
May 15
June 26
August 14
September 25
November 6

2018
START
DATES
January 2
February 12
March 26
May 14
June 25
August 13
September 24
November 5

My teachers were great and the cultural exchange was amazing. This program was definitely a great start here in Canada!

Joao, Brazil

WORKING
KNOWLEDGE

In the work experience term, our dedicated and supportive team of placement professionals
assist students every step of the way. Students have the opportunity to practice their
customer service skills for 20 or 24 weeks depending on program choice.

WORK EXPERIENCE OPPORTUNITIES MAY INCLUDE

Restaurants

Catering

Coffee Shops

Retail Stores

Telemarketing

Event Coordination

Hotels

Customer Service Desks

The practicum part of the program allowed me to practice what I had learned during the course. I strongly believe that my work experience here in Vancouver has been a bonus to have on my resume.

Astrid, France

CONTACT US


In Your Own Language

Phone

Toronto
+1 (416) 961-5151

Vancouver
+1 (604) 484-6660

Toronto

ILAC International College
920 Yonge Street, 4th Floor
Toronto, Ontario M4W 3C7
CANADA

Vancouver

ILAC International College
688 West Hastings Street, 3rd Floor
Vancouver, British Columbia
V6B 1P1 CANADA

Email

info@ilacic.com

ILAC International College Toronto Campus is a Designated Learning Institution holding the number O19319417742 and registered as a private career college under the Private Career Colleges Act, 2005.

ILAC International College Vancouver Campus is a Designated Learning Institution holding the number O110957942277 and registered and designated under the Private Training Act 2016 (PTA).