School of Customer Service

School of Customer Service 2018-09-11T14:46:04+00:00

Learn The Skills
To Become
Work Ready

Our Customer Service programs will help you develop skills that are both current and relevant to today’s industry’s demands. Blending academic theory with hands-on assignments will give you the tools and experience you need to fulfill your potential. You’ll gain the knowledge, intelligence, creativity and experience that it takes to succeed in the customer service field.

Customer Service Co-op Placements

Gain Canadian work experience while you are enrolled in one of our Co-op programs. During your Co-op term, you will practice the knowledge you have learned in class and gain Canadian work experience. Co-op is also an opportunity to develop professional contacts within the industry and enhance your résumé while studying.

Programs

Program NameLengthEnglish Requirement
Communication & Service Essentials Diploma with Co-op60 weeksILAC Level 08 or IELTS Academic 4.0 or equivalent
Service Essentials for Business Diploma with Co-op40 weeksILAC Level 10 or IELTS Academic 4.5 or equivalent
Service Excellence for Business Certificate26 weeksILAC Level 10 or IELTS Academic 4.5 or equivalent
Service Excellence for Business Diploma with Co-op48 weeksILAC Level 10 or IELTS Academic 4.5 or equivalent

“The Service Excellence for Business program allowed me to find a co-op work placement
that contributes to grow both my Canadian and professional experiences.
I now have the opportunity to use this knowledge in my career back in Switzerland.”


LUDOVIC BADALEMENTI, SWITZERLAND

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