Learn The Skills
Our Customer Service programs will help you develop skills that are both current and relevant to today’s industry’s demands. Blending academic theory with hands-on assignments will give you the tools and experience you need to fulfill your potential. You’ll gain the knowledge, intelligence, creativity and experience that it takes to succeed in the customer service field.
Customer Service Co-op Placements
Gain Canadian work experience while you are enrolled in one of our Co-op programs. During your Co-op term, you will practice the knowledge you have learned in class and gain Canadian work experience. Co-op is also an opportunity to develop professional contacts within the industry and enhance your résumé while studying.
|Program Name||Length||English Requirement|
|Communication & Service Essentials Diploma with Co-op||60 weeks||ILAC Level 08 or IELTS Academic 4.0 or equivalent|
|Service Essentials for Business Diploma with Co-op||40 weeks||ILAC Level 10 or IELTS Academic 4.5 or equivalent|
|Service Excellence for Business Certificate||26 weeks||ILAC Level 10 or IELTS Academic 4.5 or equivalent|
|Service Excellence for Business Diploma with Co-op||48 weeks||ILAC Level 10 or IELTS Academic 4.5 or equivalent|
“The Service Excellence for Business program allowed me to find a co-op work placement
that contributes to grow both my Canadian and professional experiences.
I now have the opportunity to use this knowledge in my career back in Switzerland.”